Privacy Policy & Seeker Data Protection
Last Updated: September 2026 • In Compliance with the Digital Personal Data Protection Act (DPDP Act) 2023
This privacy policy articulates the operational data handling practices of the MahaTantra Digital Platform. Specific legal entity particulars marked with [LEGAL REVIEW REQUIRED] must be confirmed against your registered enterprise credentials before official commercial deployment.
1. Sacred Sanctuary & Entity Overview
Welcome to MahaTantra ("Platform", "we", "us", or "our"), operated by [LEGAL ENTITY: MahaTantra Foundation / Vedic Shastra Research Private Limited — LEGAL REVIEW REQUIRED]. We are dedicated to preserving authentic Agama, Kaula, and Shakta traditions while maintaining uncompromised confidentiality and privacy for all spiritual seekers, students, and initiates.
This Privacy Policy explains how your personal and spiritual engagement information is collected, processed, safeguarded, and shared when you access mahatantra.org, enroll in Tantra Vidya Academy courses, book guru consultations, acquire consecrated articles, or participate in sadhana cohorts.
2. Information We Collect
- Seeker Profile & Identity: Full legal name, email address, password hash (salted using bcrypt; never stored in plaintext), and contact telephone number upon account registration.
- Delivery & Commerce Details: Shipping address, pin code, state, and city for physical shipments of consecrated yantras, malas, and printed books.
- Spiritual & Consultation Details: Vedic birth details (Date of Birth, Time of Birth, Place of Birth) and seekers' questions voluntarily submitted solely for authentic astrological or spiritual assessment during Talk to Guru consultations.
- Academic & Cohort Submissions: Course progression telemetry, sadhana cohort intake applications, and prerequisite attestations.
- Digital Rights Management (DRM) & Telemetry: Watermarked reader session access logs, authorized download timestamps, IP address, and browser agent information to protect consecrated and copyrighted sacred granthas against unauthorized piracy.
3. Payment Information Security
Strict Zero-Storage Policy for Financial Secrets
MahaTantra never handles, views, or stores your credit/debit card numbers, CVVs, net banking credentials, or UPI PINs. All financial payments are encrypted and processed by our RBI-licensed payment gateway partner, Razorpay, complying with PCI-DSS Level 1 specifications. We only receive cryptographically signed order tokens, transaction IDs, and payment verification webhooks.
4. How We Use Seeker Information
We process personal data solely for legitimate, lineage-aligned operational purposes:
- Authenticating seeker access to protected Sanctums, courses, and Digital Vault archives.
- Fulfilling physical orders of consecrated items through certified logistics partners.
- Facilitating scheduled guru consultations and dispatching calendar confirmations.
- Verifying eligibility for advanced esoteric practices (e.g., Yakshini Upasana, Vamachara sadhanas).
- Preventing fraudulent transactions and ensuring intellectual property protection.
- Transmitting transactional service notifications (order receipts, AWB dispatch updates, password resets).
5. Third-Party Service Providers
We share minimal necessary data with trusted operational partners under strict data-protection agreements:
Payment Processing
Razorpay Software Private Limited (PCI-DSS Level 1 compliant gateway).
Logistics & Shipping
Shiprocket / Bigfoot Retail Solutions (Consignment fulfillment, AWB tracking).
Encrypted Cloud Infrastructure
Neon Serverless PostgreSQL and AWS S3 / CloudFront (DRM-watermarked content).
Transactional Email
Resend / SMTP Infrastructure (Authenticated transactional dispatches).
6. Data Retention & Seeker Rights
Under the Indian Digital Personal Data Protection Act (DPDP Act) 2023, you have rights regarding your personal information:
- Right of Access & Correction: Review and update your profile details anytime via Account Settings.
- Right of Erasure: Request deletion of your user account and spiritual consultation records subject to statutory tax and accounting retention requirements.
- Right to Grievance Redressal: Directly register concerns with our designated Data Protection Officer.
7. Grievance Officer & Contact Coordinates
In accordance with the Information Technology Act 2000 and the DPDP Act 2023, the details of the Grievance Officer are:
Designation: Data Protection & Grievance Officer
Entity: MahaTantra Sanctuary
Email: privacy@mahatantra.org
Grievance Desk: grievance@mahatantra.org
Registered Address: [LEGAL REVIEW REQUIRED — Ashram / Corporate Headquarters, Hyderabad/Varanasi, India]